Due to the nature of swimwear, unfortunately we do not offer refunds. If your order does not exceed your highest expectations, we will gladly exchange or provide store credit for your unworn/unwashed items within 14 days of the delivery date. If you wish to return/exchange your order, please email us at firstname.lastname@example.org with the subject line “ORDER RETURN/EXCHANGE” and indicate your Order # in the contents of the message. Once we receive your return package, please allow 3-5 business days for your return/exchange to be processed. You will receive an email confirmation when your return has been processed with your new item or store credit information.
Requirements for a Return or Exchange:
- The item(s) must be in original condition
- With all tags remaining in place, including hygiene seal
- Item(s) must not have been worn, washed or altered in any way